Total Rewards

Design a Meaningful Employee Experience

From onboarding to open enrollment, deliver impactful employee experiences with customizable tools and resources that support every touchpoint.

Employee Experience

Communications

From a custom benefits portal via Newfront Web to our Benji AI benefits assistant, our technology solutions provide on-demand information and answers for employees. We partner with you to keep your workforce informed and engaged with their plan offerings through tailored collateral in your company branding, including:

  • Benefit overview guide

  • Open enrollment and new hire presentations

  • Customized communications

  • Topic-specific education sessions

Employee Experience

Concierge & Advocacy Services

Newfront offers a private space where employees can ask one-on-one specific benefits questions about their plans, claims, provider availability, and more, with the option to engage via phone, chat box, or email—365/24/7.

Employee Experience

Employee Education

Newfront’s technology utilizes key data points and AI to seamlessly embed education across the employee lifecycle—optimizing both employee engagement and operational efficiency. We tailor our products to your company, providing your workforce with trusted, consistent benefits information starting from day-one onboarding through open enrollment support and every touch point in between. 

  • Newfront Web: A user-friendly portal designed in your company’s brand to educate employees on enrollment, leave of absence processes, key benefits resources, and more

  • Benji: Our 24/7 AI-powered benefits assistant delivers instant answers to employees based on your company's selected benefits materials, keeping them informed, empowered, and engaged in your program

  • Newfront Mobile: An on-the-go personal mobile app where employees can access their essential benefits information, find an in-network provider, and ask Benji for answers directly from their device

Shown: A client-branded Newfront Web benefits portal

Employee Experience

Newfront Mobile

Newfront Mobile gives employees on-demand access to key information surrounding their benefits, helping them stay educated and engaged with their offerings. Our app is equipped with essential features and super-charged with AI to maximize the user experience.

  • Employees have access to Benji, our AI benefits assistant, to answer their benefits questions directly via the mobile app*

  • Maximize your user experience with essential features like digital ID cards, provider search, and more

  • Help employees quickly locate carrier and vendor resources and tools to maximize their benefits

*Available for select pre-release

Employee Experience

Vendor Management with Newfrontiers

Vendor partnerships are critical to a successful total rewards strategy. Newfrontiers is the leading point-solutions program in the Total Rewards space, offering a best-in-class collection of vetted providers with exclusive pricing across a range of employee benefit categories.

  • From mental and emotional health, financial fitness, family forward solutions, and more, Newfrontiers preferred vendors encompass the full spectrum of modern benefits

  • Clients have access to our curated ecosystem of vetted vendor point solutions within Newfront Navigator

  • We help create a-la-carte, tailored, and flexible point-solutions programs for each client based on a range of inputs from employee demographics to company priorities

  • As companies grow, Newfrontiers helps clients forecast costs over time, support a better informed budgeting process

Darren Brown, President of Total Rewards, leading a panel discussion at our Newfrontiers Summer Spotlight

Employee Experience

Wellness

Newfront understands the value of looking at the whole person when it comes to employee health and well-being. Supporting the holistic health of your employees enhances productivity and influences retention. We can:

  • Assess your benefits philosophy and employee needs to recommend a cost-effective, comprehensive program that can address all aspects of well-being including physical, mental, emotional, financial, and more

  • Support annual health fairs, ongoing digital wellness campaigns, and even more strategic consultative needs

  • Review your claims data in combination with your well-being spend to help you make an informed decision going forward and to show the full value of the total rewards program

  • Recommend preventive care, early detection programs, second opinion services, and centers of excellence to aid in disease management for employees